Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1129

Abbreviated Dialing 

Abbreviated Dialing (AD) provides easy access to selected numbers by reducing 
the number of digits users have to dial to place a call. Instead of dialing the entire 
number, the user dials a short code to access the number. The system then dials the 
stored number automatically. You can assign abbreviated dialing buttons to 
phones, so users can dial frequently-called numbers by pressing a single button. 

You can also assign privileged numbers to abbreviated dialing lists, so you can 
allow a user to place calls to numbers that might otherwise be restricted.

!

You can store phone numbers in 4 different types of abbreviated dialing lists:

■

personal

■

group

■

system

■

enhanced

Your switch type and version determines which lists you have available and how 
many entries you can have on each list. You can assign up to 3 AD lists to each 
user (extension). The 3 lists can be made up of any combination of a system list, 
an enhanced list, up to 3 personal lists, or up to 3 group lists. Each abbreviated 
dialing entry can have up to 24 characters.

You can provide personal lists to phone users who need their own set of 
stored numbers. You determine which users have access to a personal list 
and the size of each list. Either you or the user can assign phone numbers to 
personal lists. A personal list is created automatically when you assign the 
list to an individual phone. Each user can have up to 3 personal lists. Note 
that you cannot assign personal list to the attendant.

You can define group lists for groups or departments, such as purchasing or 
human resources, where members of the group have the need to frequently 
dial the same numbers. You determine which users have access to group