Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

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DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Features and technical reference 
1409
Leave Word Calling 
20
The system can indicate that one telephone received a LWC message on a second 
telephone. The system lights a remote Automatic Message Waiting lamp at the 
remote telephone and the Automatic Message Waiting lamp lights at the called 
telephone. The Remote Automatic Message Waiting lamp is a status lamp 
associated with a button assigned for this purpose. Thus, an assistant’s telephone 
could light when an executive receives a LWC message. If the executive calls to 
retrieve messages, the assistant knows at a glance if any messages have been left.
Users without telephone Display can have their messages retrieved by a 
system-wide message retriever or by covering users in their Call Coverage path. 
They can also use Voice Message Retrieval.
The system restricts unauthorized users from displaying, canceling, or deleting 
messages. The Lock function restricts a telephone and the Unlock function 
releases the restriction. Users activate Lock by dialing a system-wide access code. 
They cancel Lock by first dialing a system-wide access code and then an Unlock 
security code unique to the telephone. These functions apply only to the telephone 
where the function is active. You can assign a status lamp to show the lock status 
of the telephone.
Considerations
You can administer up to 10 telephones (or nine telephones and the 
attendant console group) as system-wide message retrievers.
If the stored-message level reaches 95 percent of capacity, the status lamps 
associated with all Coverage Message Retrieval buttons in the system flash. 
These lamps continue to flash until the stored-message level falls below 85 
percent. Authorized retrievers can selectively delete messages to gain 
storage space. Old messages are not purged automatically by the system.
LWC messages cannot be stored, canceled, or retrieved for Vector 
Directory Number extensions.
Interactions
AUDIX Interface
LWC Cancel cannot be used to cancel an AUDIX message.
Bridged Call Appearance
A LWC message left by a user on a bridged call appearance leaves a 
message for the called party to call the primary extension for the bridged 
call appearance. When a user calls a primary extension and activates LWC, 
the message is left for the primary extension, even if the call was answered 
at a bridged call appearance.