Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Page of 1707
DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Features and technical reference 
1429
Misoperation Handling 
20
Refer to 
‘‘Voice Message Retrieval’’ on page 1573
 for information about 
retrieving messages.
Refer to 
‘‘Voice Messaging Systems’’ on page 1576
 for more information about 
voice messaging systems.
Refer to 
‘‘Packet Gateway Board’’ on page 846
 for information about and field 
descriptions on the Packet Gateway Board screen. Complete all fields on this 
screen to administer the G3r Messaging Server Interface.
Refer to 
‘‘Data modules’’ on page 558
 for information about and field 
descriptions on the Data Module screen. Complete all fields on this screen to 
administer either the G3r or G3si Messaging Server Interface.
Refer to 
‘‘Feature-Related System Parameters’’ on page 632
 for information about 
and field descriptions on the Feature-Related System Parameters screen. 
Complete the Messaging Server Adjunct (MSA) Connected field on this screen to 
administer either the G3r or G3si Messaging Server Interface.
Refer to 
‘‘Hunt Group’’ on page 696
 for information about and field descriptions 
on the Hunt Group screen. Complete all fields on this screen to administer the 
Messaging Server agent hunt group.
Refer to 
‘‘Station’’ on page 882
 for information about and field descriptions on 
the Station screen. Complete the Messaging Server Name, LWC Reception, and 
Coverage Path fields on this screen to give Messaging Server service to a station.
Refer to 
‘‘Coverage Path’’ on page 551
 for information about and field 
descriptions on the Coverage Path screen. Complete the Coverage Point field on 
this screen to give Messaging Server service to a station.
Misoperation Handling
Misoperation Handling defines how calls are handled when a misoperation 
occurs. A misoperation can occur either:
When a user with a call on hold goes on-hook before an operation 
completes. In some cases, going on-hook completes the operation, as in 
call transfer.
When the system enters Night Service while attendant consoles have calls 
on hold.