Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Page of 1707
DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Features and technical reference 
1436
Multiappearance Preselection and Preference 
20
Multiappearance Preselection and 
Preference
Multiappearance Preselection and Preference selects the call appearances you use 
to connect to when you lift the handset.
Multiappearance Preselection and Preference provides multiappearance telephone 
users with the following options for placing or answering calls on selected call 
appearances.
Ringing Appearance Preference
When a user lifts the handset to answer a call, the system automatically 
connects them to the ringing call appearance. If there is more than one call, 
the user automatically connects to the oldest (first-in) ringing call 
appearance. The in-use (red) lamp tracks the ringing appearance and the 
answered appearance.
Idle Appearance Preference
When a user lifts the handset to place a call, the system automatically 
connects them to an idle appearance even if an incoming call is ringing at 
another appearance. The in-use (red) lamp tracks an idle appearance when 
the user lifts the handset.
Last Appearance Preference
When a user lifts the handset, they connect to the call appearance or 
bridged appearance last used for a call, unless an audibly ringing call on a 
different appearance caused the line selection to move. If the line selection 
moves, a call may be originated, answered, or unheld, depending on the 
state of that appearance.
Preselection
Before lifting the handset to place or answer a call, the user can press a call 
appearance button or a feature button to select an appearance when the 
in-use lamp is dark. Preselection reenters a held call or activates a feature 
or the speakerphone if the telephone is so equipped.
Preselection overrides both Preference options. If the user does not lift the 
handset within 5 seconds after using Preselection, the selected appearance 
returns to idle.
You can assign a preselection feature button. For example, if a user presses 
an Abbreviated Dialing button, a call appearance is automatically selected. 
If the user lifts the handset within 5 seconds, the system automatically 
places the call.