Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Issue 1

April 2000

Index 

IN-10

 

Inbound Call Management (ICM), see DEFINITY 

ECS Guide to ACD Call Centers

Incoming Call Handling Treatment screen, see 

ISDN Trunk Group screen

incoming call ID button

,

70

Incoming Call Line Identification (ICLID) on Ana-

log Trunks

description

,

1376

displaying ICLID information

,

110

incoming call-handling treatment

,

1300

Individual Attendant Access

,

1339

information

elements (IE)

,

1299

transfer capabilities (ITC)

,

1341

inserting vector or VDN steps

,

165

inspect button

,

71

installing home equipment

,

295

integrated

announcement board, see Announce-

ments/Audio Sources screen

conversion modems

,

1433

integrated directory button

,

68

Integrated Services Digital Network, see ISDN 

service

Intercom

automatic

,

386

intercom

,

62

, 

385

, 

386

commands

,

1053

screen

,

720

Inter-Exchange Carrier (IXC) codes

commands

,

1053

example

,

178

screen

,

721

Interface Links

screen, see DEFINITY ECS Administration for 

Network Connectivity

Internal Automatic Answer (IAA)

button

,

71

description

,

1379

Internet Protocol (IP) trunks, see IP trunks
Inter-PBX Attendant Service (IAS), see DEFINITY 

ECS Guide to ACD Call Centers

Intra-Switch CDR

commands

,

1054

screen

,

723

inward wide area telecommunications service 

(INWATS)

,

1297

IP Softphones

,

52

, 

1119

IP trunks

alerts

,

1389

Call Detail Recording (CDR) logs

,

1389

Configuration Manager

,

724

, 

1383

description

,

1567

making phone calls with computers

,

1393

network issues

,

1389

quality of service logs

,

1391

reducing long-distance costs with off-pre-

mises dialing

,

1384

rerouting calls when IP transmission quality is 

poor

,

1386

IP trunks, (continued)

restricting access

,

1384

security alerts

,

1386

ISDN Group Member Assignments screen, see 

ISDN Trunk Group screen

ISDN service

access codes

,

1413

call identification displays

,

1398

, 

1403

caller information forwarding (CINFO) 

routing

,

1405

CPN/BN-to-host call identification

,

1398

description

,

1394

displays

,

1404

Facility Restriction Levels (FRL)

,

1405

identification numbers

,

1403

ISDN gateway

,

1398

ISDN Number — Private

,

772

, 

1054

ISDN Number — Public/Unknown

,

775

, 

1054

ISDN-BRI

,

1054

, 

1454

ISDN-BRI data modules

,

397

ISDN-PRI

,

1394

, 

1402

ISDN-PRI overlap sending

,

1171

ISDN-PRI terminal adapters

,

424

Malicious Call Trace (MCT)

,

1406

multiple subscriber number (MSN) – 

limited

,

1406

overlap sending

,

1406

private networks

,

1397

public networks

,

1397

see also Trunks and trunk groups
transmission rate and protocols

,

1396

Traveling Class Marks (TCM)

,

1405

types of information

,

1403

ISDN TELESEER data format

,

1231

ISDN Trunk Group

description

,

1567

screen

,

738

ISDN TSC Gateway Channel Assignments

screen, see DEFINITY ECS Administration for 

Network Connectivity

ISDN-BRI Trunk Circuit Pack

screen

,

777

Italy

Administrable Language Displays

,

1138

Leave Word Calling (LWC)

,

1408

phone displays

,

1499

trunk flash

,

1562

, 

1563

ITU

,

1438

IXC, see Inter-Exchange Carrier (IXC) codes

language displays

,

1506

Language Translations

commands

,

1055

screen

,

786

last number dialed button

,

71