Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Handling incoming calls
157
Managing vectors and VDNs
7
3. In the First Announcement Extension field, type the extension of the
announcement you want callers to hear.
In our example, type
1234
.
4. In the First Announcement Delay (sec) field, type the number of seconds
you want the caller to wait before hearing the first announcement.
In our example, type
20
.
Tip:
If you set the delay announcement interval to 0, callers automatically
hear the announcement before anything else. This is called a “forced
first announcement.”
hear the announcement before anything else. This is called a “forced
first announcement.”
5. Press
ENTER
to save your changes.
You can use the same announcement for more than one hunt group.
Managing vectors and VDNs
This section provides an introduction to vectors and Vector Directory Numbers
(VDN). It gives you basic instructions for writing simple vectors.
(VDN). It gives you basic instructions for writing simple vectors.
!
SECURITY ALERT:
Vector fraud is one of the most common types of toll fraud because vectors
route calls based on the Class of Restriction (COR) assigned to the VDN.
Refer to BCS Products Security Handbook for more information.
route calls based on the Class of Restriction (COR) assigned to the VDN.
Refer to BCS Products Security Handbook for more information.
This section references announcements, hunt groups, queues, splits, and skills,
which are covered in detail in other sections of this book. You can also find
information about these topics in the DEFINITY ECS Call Vectoring/EAS Guide
or DEFINITY BCS and Guestworks Call Vectoring Guide.
which are covered in detail in other sections of this book. You can also find
information about these topics in the DEFINITY ECS Call Vectoring/EAS Guide
or DEFINITY BCS and Guestworks Call Vectoring Guide.
change hunt-group 1 Page 3 of 39
HUNT GROUP
HUNT GROUP
Message Center: ________
AUDIX Extension: ____
Message Center AUDIX Name: ______
Primary? _
Calling Party Number to INTUITY AUDIX? _
LWC Reception: _______
AUDIX Name: _______
Messaging Server Name: _______
First Announcement Extension: _____ Delay (sec): __
Second Announcement Extension: _____ Delay (sec): __ Recurring? _
HUNT GROUP
Message Center: ________
AUDIX Extension: ____
Message Center AUDIX Name: ______
Primary? _
Calling Party Number to INTUITY AUDIX? _
LWC Reception: _______
AUDIX Name: _______
Messaging Server Name: _______
First Announcement Extension: 1234
Delay (sec): 20
Second Announcement Extension: _____ Delay (sec): __ Recurring? _