Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Screen reference
487
Attendant Console
17
TN
COS
COR
Auto Answer
Data Module
Valid entries
Usage
1
to
20
Enter the Tenant Partition number.
Valid entries
Usage
0
through
15
Enter the class of service (COS) for this attendant console.
Valid entries
Usage
0
through
95
Enter the class of restriction that reflects the desired
restriction.
restriction.
Valid entries
Usage
all
Entering
all
in this field indicates an incoming call to an idle
attendant will be answered automatically without any action
(no button presses required) by the attendant.
(no button presses required) by the attendant.
acd
Entering
acd
indicates only ACD split/skill calls and direct
agent calls can auto answer. Non-ACD calls terminated to an
attendant console with Auto Answer set to
attendant console with Auto Answer set to
acd
ring audibly.
none
Entering
none
causes all calls terminated to this attendant
console to receive some sort of audible ringing treatment.
Valid entries
Usage
y/n
Enter
y
if the console is to be connected to a data terminal via
7400B or 8400 Data Module. If
y
is entered, complete the Data
Module screen (page 4).