Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Issue 1

April 2000

Screen reference 

680

Feature-Related System Parameters 

If option yes is used, agents are removed from reports when they have no staff 
time during the previous 7 days. If option no is used, the agents remain on the 
report even if they have no staff time for any period of time.

Activates automatic exclusion automatically by class of service when a user goes 
off hook on a station with an assigned 

EXCLUSION

 button. This works only for 

stations on the local switch.

Appears when Automatic Exclusion by COS field is 

.

Enables automatic exclusion by a class of service.

Exclusion operates normally. See Exclusion on 

‘‘Telephone 

feature buttons’’ on page 58

 for more information.

The principal can bridge onto the call by pressing the appropriate 
bridged appearance button. And, if the coverage point places the 
exclusion call on hold, the principal can retrieve the call.

If a coverage point has answered a call and there is active 
exclusion on the call, the principal cannot bridge onto the call. 
And, if the coverage point places the exclusion call on hold, the 
principal cannot retrieve the call.

change system-parameters features 

Page 10 of 

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FEATURE-RELATED SYSTEM PARAMETERS

AUTOMATIC EXCLUSION PARAMETERS

Automatic Exclusion by COS? y

Automatic Exclusion Coverage/Hold? y

Automatic Exclusion with Whisper Page? y

Recall Rotary Digit: 2

    Password to Change COR by FAC: *