Lucent Technologies Medical Alarms Release 3 Version 8 User Manual

4  

4

Before a 

CentreVu

®

 Call Management System (CMS) high availability (HA) 

system can collect and process Automatic Call Distribution (ACD) data from 
the 

DEFINITY

®

 switch, a special hardware interface on the switch must be 

properly administered. Each switch can use a number of different interfaces 
to communicate to a CMS computer. 

The switch administration procedures described in this chapter apply to the 
following 

DEFINITY switches:

Generic 3si (G3si) 

Generic 3r (G3r) 

Generic 3csi (G3csi) 

For additional information about switch administration, refer to the 
appropriate switch administration documents. 

4

If the customer has purchased the High Availability option, you must connect 
a link from one C-LAN circuit pack to one CMS computer, and a second link 
from a different C-LAN circuit pack to another CMS computer. 

In addition to having the correct CMS R3V8 load, the 

Definity switch must be 

optioned with a switch version of V8, Call Center Release of 8.1, and Adjunct 
CMS Release of R3V8, as specified below in 

The two CMS computers used in a dual server HA system can collect 
identical data from up to eight switches. From the perspective of the CMS 
computer, each switch represents one ACD. For HA systems, all switches 
connect to the servers via TCP/IP. The switch administration procedures 
shown in this chapter are applicable whether you are setting up one switch or 
eight switches; each switch requires a link to the CMS computer.

4

This section contains switch administration activities that must be done for all 
G3 switches (si, r, and csi) before you administer the switch-to-CMS 
computer link.