Lotus 890 User Manual

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You Can’t Access Data on a Diskette
Remove the diskette and make sure it is
inserted with the label facing up.
Make sure the diskette is either 720KB or
1.44MB.
If the write-protect switch is set, and you
are trying to save a file to the diskette,
either use a different diskette, or move the
writeprotect switch
If the diskette is damaged, use a backup
copy to repeat the operation. If you need
the files on the original diskette, try
copying one file at a time.
Try cleaning the diskette drive heads.
See “Cleaning the Diskette Drive” in
Chapter 4.
Try formatting a new blank diskette to
determine whether the problem is with
the diskette or the drive. See your
operating system documentation or
online help for instructions
The Diskette Drive Isn’t Working
Try reading from or writing to the
diskette in another computer’s drive, if
you have access to one.
7-10 Troubleshooting