Intel Model Vehicle MPRTM0020 User Manual

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Direct Return Authorization (DRA) repair requests e-mail address: 

 

DRA on-line form: 

http://support.intel.com/support/motherboards/draform.htm

 

Intel Business Link (IBL): 

Telephone No.: 1-800-INTEL4U or 480-554-4904

Office Hours: Monday - Friday 0700-1700 MST Winter / PST Summer

Return Material Authorization (RMA) e-mail address 

Direct Return Authorization (DRA) for repair requests e-mail address: 

Intel Business Link (IBL): 

Telephone No.: 00 44 1793 403063

Fax No.: 00 44 1793 403109

Office Hours: Monday - Friday 0900-1700 UK time

RMA/DRA requests e-mail address: 

Telephone No.: 604-859-3111 or 604-859-3325

Fax No.: 604-859-3324

Office Hours: Monday - Friday 0800-1700 Malaysia time

Return Material Authorization (RMA) requests e-mail address: 

Telephone No.: 81-298-47-0993 or 81-298-47-5417

Fax No.: 81-298-47-4264

Direct Return Authorization (DRA) for repair requests, contact the JPSS Repair center.

E-mail address: 

Telephone No.: 81-298-47-8920

Fax No.: 81-298-47-5468

Office Hours: Monday - Friday 0830-1730 Japan time

If the Customer Support Group verifies that the product is defective, they will have the Direct 
Return Authorization/Return Material Authorization Department issue you a DRA/RMA number 
to place on the outer package of the product. Intel cannot accept any product without a DRA/RMA 
number on the package.