iHome IP86 User Manual

Page of 13
iP86 does not turn on
AC adaptor isn't plugged into a working wall 
socket or not plugged into the power supply 
jack on back of the unit
Plug the AC adaptor into a working wall socket and plug the connector 
into the supply jack on the unit
iP86 requires a reset
If unit is plugged in and doesn't respond,  try resetting the unit by 
following these steps:
a)  remove iPhone/iPod from dock
b)  unplug unit  from power source
c)  remove back up batteries
d)  wait 1 hour, then resume use
iPhone/iPod is not docked properly
Remove your iPhone/iPod from the dock and check for obstruction on 
the connectors in the dock and on your iPhone/iPod. Then reseat it in 
the dock.
Battery Low icon 
always flashing
Batteries are weak
Replace with new batteries
Batteries were not installed properly
Check to make sure the polarity ( + and – ends) matches the diagram 
in the battery compartment
iPhone/iPod does not 
respond to the unit/iPod 
is playing but no sound 
comes out 
iPhone/iPod is not docked properly
Remove your iPhone/iPod from the dock and check for obstruction on 
the connectors in the dock and on your iPhone/iPod. Then reseat it in 
the dock.
Your iPhone/iPod software is too old
Upgrade software on your iPhone/iPod via iTunes on your computer
iPhone/iPod is locked up/plays but no sound
comes out
Check the volume setting. Make sure your iPhone/iPod is working properly 
before docking into the unit. Please refer to your iPhone/iPod manual 
for details. See above for software upgrade information.
You may need to reset your iPhone/iPod. Refer to your iPhone or iPod 
user guide for details on how to perform a reset.
Using 1
st
 or 2
nd
 generation iPod, iPod Shuffle or 
other devices.
iP86 cannot control those iPod models or other devices.
iPhone/iPod didn’t 
charge up
iPhone/iPod is not installed properly
Remove your iPhone/iPod from the dock and check for obstruction on 
the connectors in the dock and on your iPhone/iPod. Then reseat it in 
the dock.
iPhone/iPod is locked up/ frozen
iPhone/iPod battery has problem
Please make sure your iPhone/iPod is working properly before docking 
into the unit. Please refer to your iPhone/iPod manual for details.
No AM band radio 
sound but others OK
AM loop antenna is not connected to the unit
Plug the AM loop antenna connector to the jack on the back of the unit
AM band radio is very 
noisy 
AM loop antenna isn’t located properly
Move the AM loop antenna away from the main unit AC adaptor and 
rotate it for best reception
7
Troubleshooting
Solution
Symptom
Possible Problem
No sound from iP86
Volume is set too low on iP86
Make sure volume is turned up
Move unit away from potential sources of external interference such as 
computers, modems, wireless devices (routers) or fluorescent light.
iP86/iPhone/iPod 
performance is erratic
The iP86 is reacting to external interference
iP86 doesn’t respond