Hypercom ICE 5500 User Manual

Page of 54
Chapter 1
1-6
ICE Series Troubleshooting Manual
940331-002, rev. A
Clearing a Batch
Use the following steps to clear a batch.
Step-by-Step
To clear a batch:
Step
Action
Terminal response
1
Touch Press Here for Menu on the terminal display. 
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The Idle prompt may vary depending on the terminal and 
its configuration.
If the option you want is not on this screen, touch 
on the terminal display for additional menu options
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Touch + to access the additional features.
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Touch Supervisor on the terminal display.
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4
Type the supervisor password 028510, then touch Enter on 
the terminal display, or press ENTER on the terminal keyboard.
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5
Touch Clear on the terminal display.
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6
Touch Batch on the terminal display.
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7
Type the host number, then touch Enter on the terminal 
display, or press Enter on the terminal keyboard. 
If you are unsure of the host number, touch Merchant Functions 
on the terminal display, press 8 on the terminal keyboard, then 
touch Enter on the terminal display or press Enter on the 
terminal keyboard.
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8
Touch Continue on the terminal display. The transaction is 
complete. The terminal displays the Idle prompt.