Hypercom ICE 5500 User Manual

Page of 54
Chapter 1
1-14
ICE Series Troubleshooting Manual
940331-002, rev. A
Configuring a Terminal for an Application Download
Configure a terminal for a software application download by first performing the Merchant 
Programming, option 1, function. Then enter the terminal ID number, initialization telephone number, 
and NMS telephone number. 
Step-by-Step
To configure a terminal for an application download:
Step
Action
Terminal response
1
Access the boot level of the terminal. See "Accessing the 
Terminal Boot Level" on page 1-9 f
or the procedure to access 
the boot level.
3/($6(,1,7,$/,=(
25&$//+(/33(
5(67$57
0(5&+$17352*5$00,1*
352*5$0/2$'
&/($53$*(0(025<
0$,17(1$1&()81&7,216
)$67/2$'
2
Press 1 on the terminal keyboard.
0(5&+$17352*5$00,1*
7(50,1$/,'180%(5
;;;;;;;;;
4:(57<8,23
$6')*+-./
Ï
 
=;&9%1063$&(
&$1&(/
&/($5
(17(5
3
Type the terminal ID number, then touch ENTER on the 
terminal display, or press ENTER on the terminal keyboard
to 
bypass this field.
N
OTE
Some terminal IDs require 8 or 9 digits. If the check digit 
(ninth digit) is missing or incorrect, the terminal does not 
allow the entry of that ID. Verify the check digit with your 
Help Desk.
0(5&+$17352*5$00,1*
,1,77(/(3+21(12
;;;;;;;;;
Ï $%&'()
 
&$1&(/
&/($5
(17(5
4
Type the initialization telephone number, then touch ENTER on 
the terminal display, or press ENTER on the terminal keyboard

to bypass this field.
This is the phone number the terminal dials for the 
initialization.
0(5&+$17352*5$00,1*
1067(/(3+21(12
;;;;;;;;;
Ï $%&'()
&$1&(/
&/($5
(17(5
5
Type the NMS number, then touch ENTER on the terminal 
display, or press ENTER on the terminal keyboard
to bypass 
this field.
This is the phone number the terminal dials for the software 
program load.
0(5&+$17352*5$00,1*
',$/721(
38/6(
Ï
&$1&(/
&/($5
(17(5