Hitachi US7070447-001 User Manual

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Troubleshooting at the Network Layer
US7070447-001, Rev 01
10-5
Draft Level—Hitachi Confidential
Troubleshooting  IP 
 Problem:
A
n external router is connected to my switch.  I can ping the router 
interface on my network but cannot reach any networks beyond the 
router.
 Solution:
Use the following solutions:

Verify that the gateway IP address(es) on the endstation(s) points to 
the IP address of the VLAN(s) it is connected to. Also, verify that 
your own IP address and that of the end station you are trying to 
connect to is correct

Ensure that RIP is active per VLAN.
VLAN/CONFIG >modify <vlan#>

Check the Routing table on the switch to verify that all networks are 
learned.  If not, you may need to configure a default route of 0.0.0.0.
/INET/SHOW >route
/INET/CONFIG/ROUTE >default

Verify that the user endstation(s) and the VLAN(s) on the switch are 
using the same subnet masks.
/VLAN/SHOW >vrouter

Check all router interfaces to ensure they are up and active.

Verify that the HS150 port is in the correct VLAN.
 /VLAN/SHOW >vlan

Check broadcast address on the router to verify that it is the same as 
the end node expects. On the HiSpeed switch, type:
 
/VLAN/CONFIG >modify <vlan#>
 Problem:
Performance is slow when routing across different networks.
 Solution:
Use the following solutions:

By default, IP Forwarding is enabled on the switch.  Configure 
the switch for Route Cache Forwarding.
/INET/CONFIG/ipr