Emerson TCL User Manual
60
MODEL TCL
SECTION 11
TROUBLESHOOTING
Fault message
Explanation
Section
Main Board CPU Error
Main board software is corrupted
11.3.1
Main Board Factory Data
Main board factory eeprom data is corrupted
11.3.1
Main Board User Data
Main board user eeprom data is corrupted
11.3.1
Sensor Hardware Error
Missing or bad hardware component
11.3.2
Sensor Board Unknown
Analyzer does not recognize sensor board
11.3.3
Sensor HW-SW Mismatch
Sensor board hardware and software do not match
11.3.3
Sensor Incompatible
Sensor board software is not supported by main board
software
software
11.3.4
Sensor Not Communicating
Sensor board is not communicating with main board
11.3.3
Sensor CPU Error
Sensor board software is corrupted
11.3.5
Sensor RTD Open
Temperature measuring circuit is open
11.3.6
S1 Not Detected
No sensor board is connected to sensor 1 terminal
11.3.7
Sensor Factory Data
Sensor board factory eeprom data is corrupted
11.3.8
Sensor EEPROM Write Error
Bad CPU on the sensor board
11.3.8
Sensor User Data
Sensor board user eeprom data is corrupted
11.3.8
Sensor ADC Error
Bad component on the sensor board
11.3.9
Sensor RTD Out of Range
RTD is improperly wired or has failed
11 .3.10
11.3 TROUBLESHOOTING WHEN A FAULT MESSAGE IS SHOWING
11.3.1 Main Board CPU, Main Board Factory Data, and Main Board User Data Errors.
These error messages mean the main board software is corrupted or the eeprom data on the main board is
corrupted.
1. Cycle the power off then on.
2. If cycling the power does not help, call the factory. The main board must be replaced. To do this, the analyzer
These error messages mean the main board software is corrupted or the eeprom data on the main board is
corrupted.
1. Cycle the power off then on.
2. If cycling the power does not help, call the factory. The main board must be replaced. To do this, the analyzer
must be returned to the factory.
3. If cycling the power does not help and the fault message was Main Board User Data, reset the analyzer to
factory default. See section 7.8. Re-enter user settings and repeat calibration.
11.3.2 Hardware Error.
Hardware error means there is a missing or bad hardware component on the sensor board. The board must be
replaced.
Hardware error means there is a missing or bad hardware component on the sensor board. The board must be
replaced.
11.3.3 Sensor Board Unknown, Sensor Board HW (Hardware) or SW (Software) Mismatch, or Sensor Board
Not Communicating.
These error messages mean the main board either does not recognize the sensor board or the sensor board and
main board are no longer communicating.
1. Verify that the ribbon cable connecting the main board (on the inside of the front panel) and the sensor board
Not Communicating.
These error messages mean the main board either does not recognize the sensor board or the sensor board and
main board are no longer communicating.
1. Verify that the ribbon cable connecting the main board (on the inside of the front panel) and the sensor board
are properly seated. Inspect the connecting cable for obvious tears or breaks.
2. If the ribbon cable is properly seated and appears undamaged, the sensor board should be replaced.