EE Brightbox User Manual
EE Bright Box User Manual
30
Possible Errors displayed when logging into the admin pages
You may experience one of the errors below while logging onto the admin pages:
‘The router log in details you’ve entered are incorrect. You’ll find these printed
on the bottom of your router’
You’ll get this error if the username and/or password for the router’s admin pages have been
entered incorrectly or left blank.
Remember that the username and password are case sensitive ensure that the Caps Lock on
your computer keyboard is not on when attempting to log on.
Close the browser window, and then try to log on again using the details below:
•
Username: admin
•
Password: This can be found on the sticker on the bottom of the router (in the router
login details section) and on the ‘KEEP MEE’ card.
login details section) and on the ‘KEEP MEE’ card.
If you think you may have changed the password for the router in the Advanced Set-Up >
System > Password Settings page, and can’t remember the new password, you will need
to return the router to factory settings using the reset button on the back panel of the router
(see
System > Password Settings page, and can’t remember the new password, you will need
to return the router to factory settings using the reset button on the back panel of the router
(see
how to restore the router to it’s default settings
on page 179)