FIC A360 User Manual
Troubleshooting & Repair
FIC A360 Service Manual 6-1
Chapter
6
6.1 Introduction
This chapter provides the most common problem encountered with the A360 notebook
computer and some troubleshooting means. Some of the common problems are:
computer and some troubleshooting means. Some of the common problems are:
• System BIOS Related Problems
• LCD Display Problems
• System Power and Boot-Up Problems
• External Interface Problems (Serial, Printer, CRT, USB, PS/2)
• External Interface Problems (Serial, Printer, CRT, USB, PS/2)
• Audio Problems
• PCMCIA Problems
• Power Management Problems
• Input Device Problems (Keyboard and Glidepad)
• Input Device Problems (Keyboard and Glidepad)
6.1.1 Helpful
Starters
Here are a few helpful starters to begin with before troubleshooting the notebook:
• Is there any external power source connected to the computer?
• Does the battery installed been fully charged?
• Is the computer turn on and the POWER LED activated?
• Are all cables connected properly and securely?
• Are all needed device drivers been installed properly?
• Is the Power Management function enabled under OS Setup? Press any key to wake
• Does the battery installed been fully charged?
• Is the computer turn on and the POWER LED activated?
• Are all cables connected properly and securely?
• Are all needed device drivers been installed properly?
• Is the Power Management function enabled under OS Setup? Press any key to wake
system up again.
6.2 System BIOS Related Problems
This section provides you with information on how the BIOS handles errors encountered
during POST (Power On Self Test) and translate them to beep codes and error messages.
Refer to this whenever you encounter error messages or beep codes generated by the
computer during startup.
during POST (Power On Self Test) and translate them to beep codes and error messages.
Refer to this whenever you encounter error messages or beep codes generated by the
computer during startup.
6.2.1 POST
Messages
The following is a summary of the Phoenix BIOS startup error messages that is displayed
on the notebook’s screen. These messages help you in understanding some of the
notebook’s problems that may be corrected by entering the BIOS SETUP program and
checking the original values.
on the notebook’s screen. These messages help you in understanding some of the
notebook’s problems that may be corrected by entering the BIOS SETUP program and
checking the original values.