Chauvet DMX-800 User Manual

To maintain optimum performance and minimize wear fixtures should be cleaned frequently.  Usage 

and environment are contributing factors in determining frequency. As a general rule, fixtures should 

be cleaned at least twice a month. Dust build up reduces light output performance and can cause 

overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off 

fixture before conducting maintenance. 

Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust 

collected on external vents and internal components.  Clean all glass when the fixture is cold with a 

mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply 

solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical 

surfaces until they are free of haze and lint.  

The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to 

optimize light output. Cleaning frequency depends on the environment in which the fixture operates: 

damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the unit’s 

optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - Clean 

the external optics at least every 20 days. Clean the internal optics at least every 30/60 days. 

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. 

Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products 

returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the 

fixture. Be prepared to provide the model number, serial number and a brief description of the cause 

for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate 

packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to 

repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe 

method to use. 

1) Your 

name 

2) Your 

address 

3) Your 

phone 

number 

4) 

The RA # 

5) 

A brief description of the symptoms 

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be 

reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and 

submit claims with the shipper in the event that a fixture is damaged due to shipping.  Any other claim 

for items such as missing component/part, damage not related to shipping, and concealed damage, 

must be made within seven (7) days of receiving merchandise. 

Constellation User Manual 

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