Carrier TP-WEM01 Warranty Information
49004DP170 12/2014
CARRIER CORPORATION
Limited Warranty for Thermostats
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer or a Carrier dealer. You may be able to find the installer’s name on the equipment or in your Owner’s Packet. You can also find a
Carrier dealer online at www.carrier.com
For help, contact: Carrier Corporation, Consumer Relations, P.O. Box 4808, Syracuse, New York 13221, Phone 1-800-227-7437
PRODUCT REGISTRATION: You can register your product online at www.carrier.com.
Model Number______________________________________________
Serial Number _____________________________________________
Date of Installation ___________________________________________
Installed by ________________________________________________
Name of Owner ______________________________________________
Address of Installation _______________________________________
Carrier Corporation (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and
maintenance as follows. All warranty periods begin on the date of original installation. If a part fails due to defect during the applicable warranty period
Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part. Alternatively,
and at its option, the Company will provide a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase
price of a new Company product. Except as otherwise stated herein, those are Company’s exclusive obligations under this warranty for a product
failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse (if any) of this document.
RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and subsequent owners only to the extent and as stated in the Warranty Conditions and below. The
limited warranty period in years, depending on the part and the claimant, is as shown in the chart below.
maintenance as follows. All warranty periods begin on the date of original installation. If a part fails due to defect during the applicable warranty period
Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part. Alternatively,
and at its option, the Company will provide a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase
price of a new Company product. Except as otherwise stated herein, those are Company’s exclusive obligations under this warranty for a product
failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse (if any) of this document.
RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and subsequent owners only to the extent and as stated in the Warranty Conditions and below. The
limited warranty period in years, depending on the part and the claimant, is as shown in the chart below.
Limited Warranty (Years)
Product
Original Owner
Subsequent Owner
TP-WEM01Thermostat
5* (or 3)
3
* If properly registered within 90 days of installation, otherwise 3 years (except in California and Quebec and other jurisdictions that prohibit
warranty benefits conditioned on registration). See Warranty Conditions below.
warranty benefits conditioned on registration). See Warranty Conditions below.
OTHER APPLICATIONS
The warranty period is one (1) year on all such applications. The warranty is to the original owner only and is not available for subsequent
owners.
LEGAL REMEDIES: The owner must notify the Company in writing, by certified or registered letter to Carrier Corporation, Warranty Claims, P.O. Box
4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific request for repair,
replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.