Autodesk Water System Civil 3D User Manual

AUTODESK CIVIL 3D CAD MANAGER’S GUIDE 

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In addition to free resources, Autodesk provides a number of customer, reseller, and 

consulting programs to support customers’ migration needs. 

Autodesk

®

 Enterprise Support links your support staff directly to the experts at Autodesk, 

available to provide support 24 hours a day, 7 days a week, in your choice from among 10 

languages. With 14 support centers worldwide, you can easily get support for multiple 

sites. And everything is connected by a single web-based tracking system, so you can 

keep track of all your queries online. With Autodesk Enterprise Support, you get fast, 

accurate help straight from the source, helping to ensure maximum productivity and 

reduce costly downtime. 

Support Request is a web interface you can use to submit queries directly to Autodesk 

support experts. You can review and update your support queries and attach files or other 

relevant information. You automatically receive an email notification each time an 

Autodesk support expert responds to one of your queries.  

Support Request is available to customers of the following Autodesk support programs:  

• 

Autodesk Enterprise Support  

• 

Autodesk Store warranty program  

• 

Autodesk Partner support programs  

Whatever your business, you face constant change, fierce competition, and customers 

who demand more. Choosing the right products is only part of the story. You need 

complete solutions that help you implement those products for maximum competitive 

advantage.  

Autodesk Consulting professionals help you get started quickly and effectively with your 

new Autodesk software by providing assistance and direction so that you can meet your 

business goals and objectives.  

You perform faster, smarter, and better with Autodesk software products when you turn to 

the Autodesk Authorized Training Center (ATC) network. There are more than 1,100 

ATC

®

 sites located worldwide that meet the needs of design professionals for discipline-

specific, locally based training. ATC training providers are authorized by Autodesk to 

deliver hands-on, instructor-led training to design professionals using Autodesk software 

and are recognized by Autodesk for their rigorous standards of excellence. 

Most Civil 3D resellers provide fee-based training and support. Talk to your reseller to 

determine if they offer the services you need. Also, review the reseller resources on the 

Autodesk website at www.autodesk.com/reseller.