Atlantis Land A02-IPCAM3_ME01 User Manual

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                           NetCamera NV 
                                                                                        
APPENDIX B: Trouble Shooting 
 
This chapter covers potential problems and the corresponding remedies. 
 
Question 
I cannot access the IP Security Night Vision Camera from 
a web browser. 
 
Answer 
The possible cause might be the IP Address for the IP Security 
Night Vision Camera is already being used by another device. 
To correct the possible problem, you need to first disconnect 
the IP Security Night Vision Camera from the network.  Then 
run the PING utility. 
The PING command can determine whether a specific IP 
address is accessible by sending a packet to the specific 
address and waiting for a reply.  It can also provide a very 
useful tool to confirm if the IP address conflicts with the 
camera over the network. 
Follow the step-by-step procedure below to utilize the PING 
command.  However, you must disconnect the camera from 
the network first. 
Start a DOS window. 
Type ping 192.168.1.1, where 192.168.1.1 is the IP address of 
the camera. 
The succeeding replies as illustrated below will provide useful 
explanation to the cause of the problem with the camera IP 
address. 
 
 
Question 
I cannot access the IP Security Night Vision Camera from 
a web browser. 
 
Answer 
Another possible reason is the IP Address is located on a 
different subnet.  To fix the problem, run the PING utility.  If the 
utility returns “no response” or similar, the finding is probably 
correct, then you should proceed as follows:- 
 
In Windows 95/98/2000 and Windows NT, double check the IP