Adtran 619510003-1A User Manual
Using Advanced Elements
Enterprise Communications Server
140
Copyright © 2009 ADTRAN, Inc.
619510003-1A
If too few digits are gathered or the time limit for entering digits is exceeded, then the caller moves to the
element connected to the Otherwise connector pin.
element connected to the Otherwise connector pin.
The Gather Digits element works with the Compare Data element. The Gather Digits element must appear
in the call flow before the Compare Data element but does not need to be connected directly to it. You can
include elements between them in the call flow.
in the call flow before the Compare Data element but does not need to be connected directly to it. You can
include elements between them in the call flow.
To specify the number of digits to gather
1. Enable one of the following:
• Stop after—the number of digits is fixed. It lets you specify the number of digits.
• Gather up to 20 digits—the number of digits is variable, up to 20
• Gather up to 20 digits—the number of digits is variable, up to 20
2. If you selected the Stop after button, then type the number of digits in the text box.
Compare Data element
The Compare Data element compares data that is collected by a Gather Digits element, system values (for
example, Today’s Date), or database values, and directs the call flow accordingly. For example, you might
want a caller to enter a four-digit number to continue in the call flow. Once the caller enters the number and
it is stored by the Gather Digits element, the Compare Data element can let you direct a specific caller
through the call flow based on that four-digit number.
example, Today’s Date), or database values, and directs the call flow accordingly. For example, you might
want a caller to enter a four-digit number to continue in the call flow. Once the caller enters the number and
it is stored by the Gather Digits element, the Compare Data element can let you direct a specific caller
through the call flow based on that four-digit number.
The Compare Data element executes as follows:
• The first comparison value is evaluated for a match against the comparison selected. If the comparison
is true, then the call exits through the associated connector. If the comparison is not true, then the next
comparison value is evaluated for a match.
comparison value is evaluated for a match.
• If no match is found when comparing data, then the call proceeds to the element connected to the No
match connector pin.
Note that if comparisons other than Equals are selected, then the order of comparison values is important,
and can be used to match between two values. For example, if the Compare to value is a numeric value and
the following comparisons are used:
and can be used to match between two values. For example, if the Compare to value is a numeric value and
the following comparisons are used:
• Less Than: 5
• Greater Than: 10
• Less Than/Equal: 10
• Greater Than: 10
• Less Than/Equal: 10
Compare Data
element
element