Adtran 619510003-1A User Manual

Enterprise Communications Server

 Appendix A - Glossary

619510003-1A

Copyright © 2009 ADTRAN, Inc.

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An account code is a specified set of digits that the caller must enter after completing the dialing pattern. 
Account codes represent an accounting category, for example, expenditures, revenues, or salaries. They are 
also used to ensure security because a caller who does not have an account code cannot access specified 
information. Use account codes to allow long distance dialing, in which the telephone company applies the 
long distance charges to your account code.

Active Message Delivery is a feature of the UC server. The UC server calls you to deliver your messages. 
It informs you of a new message and asks you to enter your password to review the message.

Your active service is the service that is currently enabled and answering your calls. 

Announcements are outgoing recorded messages that play to callers. Announcements apply to trunk lines 
and are managed by the network administrator. 

An option that allows the call recipient to accept or deny a call based on the caller’s recorded name.

A caller is a person who initiates an incoming call.

A type of hold that allows a user to “park” a caller on hold so that another user on the system can pick up 
the call on another telephone.

Have your calls transferred to an operator, to another number, or to a different extension using the Call 
Transfer element in your service. Note that your workplace must have Call Transfer from your telephone 
service provider or PBX to be able to use the Call Transfer element.

Contacts are individuals from whom you receive calls, email messages or faxes. They are entered in the 
Contacts database in Microsoft Outlook.

The Cover Page Editor is the tool you use to create and design fax cover pages.