Adtran 619510003-1A User Manual

Page of 197
 Using SIP Phones
Enterprise Communications Server
 58
Copyright © 2009 ADTRAN, Inc.
619510003-1A
Transferring callers directly to voicemail
You can transfer a caller directly to voicemail, without ringing the recipient’s telephone. This feature is 
useful if a caller needs to leave a message for a user, but does not need to speak to the user directly. After a 
direct transfer, the caller hears the user’s personal assistant greeting, and can follow the prompts 
accordingly.
To perform a blind transfer to another user’s voicemail
1. During an active call, begin a blind transfer, which puts the caller on hold. The steps to perform a 
blind transfer vary depending on the type of phone you are using. For more information, refer to the 
user documentation for your phone.
2. Enter *86<Destination mailbox number>.
3. Press Send or Dial, depending on the phone type you are using.
To perform a supervised transfer to another user’s voicemail
1. During an active call, begin a supervised transfer, which puts the caller on consultation hold. The 
steps to perform a supervised transfer vary depending on the type of phone you are using. For more 
information, refer to the user documentation for your phone.
2. Enter *86<Destination mailbox number>.
3. Press Send or Dial, depending on the phone type you are using.
4. To complete the transfer, press the Transfer key again.
To leave a message directly in a recipient’s mailbox
1. Enter *86<Destination mailbox number>.
2. Press Send or Dial.
Using the NetVanta UC Server conference bridge
The UC server has the ability to support a limited-sized conference bridge application. The number of 
participants is limited to the number of licenses available, however additional conference expansion 
licenses can be purchased. See your system administrator for more details. You can use your SIP phone 
during the conference to access several options, such as muting or adding participants.
Any lone user in a conference bridge hears the sound of “crickets,” which is 
confirmation that they are the only person in the conference.