Dish DuoDVR ViP 722k User Manual

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Appendix
L
IMITED
 W
ARRANTY
This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for 
warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of 
warranty.
What the Warranty Covers
This warranty extends only to the original user of the equipment and is limited to the purchase price of each part. 
DISH Network and its affiliated companies warrant this system against defects in materials or workmanship as follows:
Labor: For a period of one (1) year from the original date of purchase, if DISH Network determines that the 
equipment is defective subject to the limitations of this warranty, it will be replaced at no charge for labor. 
DISH Network warrants any such work done against defects in materials or workmanship for the remaining 
portion of the original warranty period.
Parts: For a period of one (1) year from the original date of purchase, DISH Network will supply, at no 
charge, new or re-manufactured parts in exchange for parts determined to be defective subject to the 
limitations of this warranty. DISH Network warrants any such replacement parts against defects in materials 
or workmanship for the remaining part of the original warranty period. Note: “Parts” means items included in 
this package, which may include the satellite dish  assembly, receiver, LNBF, remote control, or dish mounting 
hardware.  It does not include other parts purchased separately. 
What the Warranty Does Not Cover
This warranty does not cover installation of the system. If applicable, such installation will be warranted 
under a separate installation agreement.
This warranty does not cover consumer instruction, physical setup or adjustment of any consumer 
electronic devices, remote control batteries, signal reception problems, loss of use of the system, or 
unused programming charges due to system malfunction.
This warranty does not cover cosmetic damage, damage due to lightning, electrical or telephone line 
surges, battery leakage, fire, flood, or other acts of Nature, accident, misuse, abuse, repair or alteration by 
other than authorized factory service, use of accessories not recommended by the receiver manufacturer, 
negligence, commercial or institutional use, or improper or neglected maintenance.
This warranty does not cover equipment sold AS IS or WITH ALL FAULTS, shipping and handling, 
removal or reinstallation, shipping damage if the equipment was not packed and shipped in the manner 
prescribed, nor equipment purchased, serviced, or operated outside the continental United States of 
America.
Legal Limitations
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. DISH NETWORK 
SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF 
ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS SYSTEM. 
UNDER NO CIRCUMSTANCES SHALL DISH NETWORK'S LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE 
PAID FOR THIS SYSTEM. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED 
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS SYSTEM IS 
LIMITED IN DURATION TO THE PERIOD OF THIS WARRANTY. DISH NETWORK RESERVES THE RIGHT TO 
REFUSE TO HONOR THIS WARRANTY IF DISH NETWORK DETERMINES ANY OF THE ABOVE EXCEPTIONS 
TO HAVE CAUSED THIS SYSTEM NOT TO HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE VOID 
IF ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO SERIAL OR 
CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE 
VOID IF THE RECEIVER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON.
If You Need Assistance
1
Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your 
customer account number, the receiver conditional access number, or the receiver model number ready. 
Display the System Info menu to find these numbers.