DEFY Maximaid 800 User Manual
PAGE 19 OF24
Problem washing—Check list
GREASY STAINS ON WASHING
Use more detergent if washing is heavily soiled.
Use both pre-wash and main wash programmes.
Check that the machine is not overloaded.
GREY DIRTY LOOKING WASHING
Use more detergent if the washing is heavily soiled or if the machine is located in a hard water area.
Use pre-wash and main wash programmes.
Check that the machine is not overloaded.
POOR WASH RESULTS
Read the instruction book carefully.
Follow the manufacturer’s instructions on the detergent pack.
Sort out fabric types and separate natural from synthetic fabrics.
Select the appropriate wash programme.
Use fabric softeners for extra softness.
Check that the machine is not overloaded.
DISCOLOURING
This could be caused by natural body oils or iron deposits in the water supply.
Select the correct programme at the correct temperature.
Use the correct detergent dosage.
Wash the garment to the manufacturer’s directions.
Check that the machine is not overloaded.
UNDISSOLVED DETERGENT IN THE ECO PROGRAMME
Use a lesser dosage of detergent if the ECO programme is used frequently. Ensure that you do not overdose
with detergent as the ECO programme may not dissolve all the detergent. (See page 10)
Use a lesser dosage of detergent if the ECO programme is used frequently. Ensure that you do not overdose
with detergent as the ECO programme may not dissolve all the detergent. (See page 10)
Trouble shooting
Most problems are easily solved if the cause is understood.
The machine has a self diagnostic capability and will, where possible display an error code if a problem
is detected. Please check the following before calling a service technician to assist.
The machine has a self diagnostic capability and will, where possible display an error code if a problem
is detected. Please check the following before calling a service technician to assist.
The washer will not operate at all.
Is there a power supply to the machine? Check the socket with another appliance
such as a kettle Did you press the ‘Start / Pause’ button?
Has the machine been loaded with the correct amount of laundry?
such as a kettle Did you press the ‘Start / Pause’ button?
Has the machine been loaded with the correct amount of laundry?
Water is not supplied
Error display is...
Error display is...
Is the tap open, the inlet hose connected and the filters clean?
Is the water frozen in the tap or hose?
Has the water supply been shut off?
Is the inlet hose blocked or kinked?
Is the water frozen in the tap or hose?
Has the water supply been shut off?
Is the inlet hose blocked or kinked?
The washer will not drain
Error display is...
Error display is...
Is the drain hose blocked, kinked or deformed?
Is the end of the drain hose immersed in water?
Has the pump filter been cleaned?
Is the end of the drain hose immersed in water?
Has the pump filter been cleaned?
The washer will not spin.
Error display is...
Error display is...
Is the wash load evenly distributed in the drum?
Is the door open ? The error code
Is the door open ? The error code
LE
will be displayed.
The machine vibrates or is
excessively noisy
excessively noisy
Has the machine been levelled?
Have the transport fittings been removed?
Have the transport fittings been removed?
Error display is...
Contact the nearest service centre.
The machine stops during the spin cycle or
the spinning result is unsatisfactory.
Error display is
the spinning result is unsatisfactory.
Error display is
Are the filters or the drain pump clogged?
Is the drain pump operating?
Was the correct amount of detergent used?
Is the drain hose outlet higher than 1 metre above the floor?
To cancel the error display
Is the drain pump operating?
Was the correct amount of detergent used?
Is the drain hose outlet higher than 1 metre above the floor?
To cancel the error display
PFE
, press the POWER OFF button, press the POW-
ER ON button press the SPIN button and lastly press the START/HOLD button.
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PFE