LG 3828EL3004T User Manual

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Problem
Possible Causes
Solutions
Dryer does not heat
•  House fuse is blown, circuit 
breaker has tripped, or 
power outage has occurred.  
•  Gas supply or service turned 
off (gas models only).
•  Reset circuit breaker or replace fuse. Do not 
increase fuse capacity. If the problem is a 
circuit overload, have it corrected by a qualified 
electrician.
•  Confirm that the house gas shutoff and the dryer 
gas shutoff are both fully open.
BEFORE CALLING FOR SERVICE
Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an 
early stage. If your dryer does not function properly or does not function at all, check the following before 
you call for service.
Dryer will not  
turn on
•  Power cord is not properly 
plugged in. 
•  House fuse is blown, circuit 
breaker has tripped, or 
power outage has occurred.
•   Make sure that the plug is plugged securely into a 
grounded outlet matching the dryer’s rating plate.
•  Reset circuit breaker or replace fuse. Do not increase 
fuse capacity. If the problem is a circuit overload, 
have it corrected by a qualified electrician.
Greasy or dirty spots 
on clothes
•  Fabric softener used 
incorrectly. 
•  Clean and dirty clothes being 
dried together. 
•  Clean and dirty clothes being 
dried together.
•  Confirm and follow the instructions provided with 
your fabric softener.
•  Make sure to use your dryer to dry only clean 
items, because dirty items can soil clean clothes 
placed in the same or subsequent loads.
•  Stains on dried clothes are actually stains that 
weren’t removed during the washing process. 
Make sure that clothes are being completely 
cleaned according to the instructions for your 
washer and detergent.
Display shows error 
code tE1 or tE2
•  Thermistor is malfunctioning. 
•  Turn off the dryer and call for service.
Lint on clothes
•  Lint filter not cleaned 
properly.  
 
•  Laundry not sorted properly.  
 
 
•  Excess static in clothes.  
•  Dryer is overloaded. 
•  Tissue, paper, etc., left  
in pockets. 
•  Make sure the lint filter is cleaned before every 
load. With some loads that produce high amounts 
of lint, it may be necessary to clean the filter 
during the cycle.  
•  Some fabrics are lint producers (i.e., a fuzzy white 
cotton towel) and should be dried separately from 
clothes that are lint trappers (i.e., a pair of black 
linen pants).  
•  See the 
Excess static in clothes after drying 
section below.
•  Divide larger loads into smaller loads for drying. 
•  Check pockets thoroughly before washing and 
drying clothes.
Excess static in 
clothes after drying
•  Fabric softener not used or 
used incorrectly. 
•  Clothes dried too long  
(overdried).  
•  Drying synthetics, permanent 
press, or synthetic blends.
•  Use a fabric softener to reduce static electricity. 
Be sure to follow the manufacturer’s instructions.  
•  Overdrying a load of laundry can cause a buildup 
of static electricity. Adjust settings and use a 
shorter drying time, or use SENSOR DRY cycles.
•  These materials can cause static buildup. Try 
using a fabric softener.
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