BT GRAPHITE 1100 Leaflet

Quick Start Guide

Offices worldwide

The services described in this publication are subject to availability and made be 

modified from time to time. Services and equipment are supplied subject to British 

Telecommunication’s plc’s respective standard conditions of contract. Nothing in 

this publication forms any part of a contract.

© British Telecommunications plc 2007.

Registered Office: 81 Newgate Street, London EC1A 7AJ. 

Registered in England No. 1800000.

Designed and produced by The Art & Design Partnership Ltd.

Printed in China / Issue 1 / ADP11-07

Caller Display lets you see the number of the person calling you before you answer the phone. 
The calls list holds details of your last 40 callers, including the phone number, date and time 
of the call. If a number matches a stored directory entry, the caller’s name is displayed instead. 
When you have new missed calls the   icon will be displayed on the handset. 

1.  From standby, press 

 to open the calls list. Press 

 or 

 to scroll through the entries. 

From within the calls list:

  Press 

 repeatedly to view details of the call: caller’s number, time and date.

  Press   to dial the entry displayed.

  Press 

 to access further options such as delete numbers from the list or copy  

numbers to the phonebook.

With Call Waiting, during a call, if another caller is trying to reach you, you will hear a 
soft beep every 5 seconds. Instead of the engaged tone, the second caller will hear an 
announcement to hold as you are aware that they are waiting.

If you have also subscribed to a Caller Display service, the caller’s number (or name if stored 
in the phonebook) will be shown on the display for 20 seconds, after this time the display 
will return to your first caller’s details.

1. Press 

 to answer the second call and put your current caller on hold. Press 

 to 

switch between both callers.

  Or, press   to end the current call. The handset will then ring. Press   to connect to 

the waiting caller.

Your BT Graphite 1100 has a number of other features, including: switching your handset 
on and off, switching the keypad lock on and off and paging the handset so you can locate 
it or alert a handset user that they are wanted.

If you have bought a multiple pack and therefore have more than one handset registered 
to your base, you can: make internal calls, transfer an external call from one handset to 
another, hold a conference call and make an internal call between two handsets while a 
third is on an external call.

For a full explanation of features and instructions, please see the main 
user guide online at www.bt.com/help/userguides

For information on safety instructions, 
cleaning, technical information or 
connecting to a switchboard, please refer to 
the ‘General Information’ section in the full 
user guide at www.bt.com/help/userguides

Your BT Graphite 1100 is guaranteed for a period of  
12 months from the date of purchase.

Subject to the terms listed below, the guarantee 
will provide for the repair of, or at BT’s or its agent’s 

discretion the option to replace the BT Graphite 
1100, or any component thereof, (other than 
batteries), which is identified as faulty or below 

standard, or as a result of inferior workmanship or 
materials. Products over 28 days old from the date 
of purchase may be replaced with a refurbished or 
repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that  

occur within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent  

as instructed.

This guarantee does not cover any faults or defects 
caused by accidents, misuse, fair wear and tear, 

neglect, tampering with the equipment, or any 
attempt at adjustment or repair other than through 
approved agents.

This guarantee does not affect your statutory rights.

For further information within and outside the 12 
month guarantee, please refer to the full user guide 
at www.bt.com/help/userguides

The symbol shown here and on the product means 
that the product is classed as Electrical or Electronic 

Equipment and should not be disposed with other 
household or commercial waste at the end of its 
working life.

The Waste of Electrical and Electronic Equipment 

(WEEE) Directive (2002/96/EC) has been put in 
place to recycle products using best available 

recovery and recycling techniques to minimise the 
impact on the environment, treat any hazardous 
substances and avoid the increasing landfill.

When you have no further use for it, please remove 
any batteries and dispose of them and the product 
as per your local authority’s recycling processes. For 

more information please contact your local authority 
or the retailer where the product was purchased.

Business users should contact their suppliers and 
check the terms and conditions of the purchase 
contract and ensure that this product is not mixed 

with other commercial waste for disposal.

This product is intended for use within the UK for 
connection to the public telephone network and 
compatible switchboards.
This equipment complies with the essential 
requirements for the Radio Equipment and 
Telecommunications Terminal Equipment Directive 
(1999/5/EC).

General information

A full user guide can be downloaded in PDF format 

from 

 

Please consider the environment before printing.

Troubleshooting

Most problems are caused by something very simple and can be fixed with a few simple checks: 

•  Make sure both the mains power adaptor cable and telephone line cord are plugged into 

the correct sockets and plugged in at the wall. 

•  Make sure you use all the cables and batteries that came in the box, not those from a 

previous product.

•  If you experience poor speech quality or interference, make sure the product is not 

located too close to other electrical appliances. This can also help improve the handset 
range from the base.

•  Make sure you charge the batteries for at least 24 hours before first use to ensure 

maximum battery performance. The charge capacity of the batteries will decrease  
over time.

Remember to plug the phone into the wall socket via an ADSL microfilter if you have 
broadband Internet on your phone line, otherwise you may have problems with this 
product and your broadband service. Additional BT ADSL microfilters can be purchased 
from www.shop.bt.com

This guide can 
be recycled.