Bosch Appliances Washer/Dryer WAP24201UC User Manual

32

NOTICE:  Error messages should be listed here. Include 

those that the customer can benefit by seeing and 

understanding what the code means. Some error codes 

can only inform the customer to call Customer Service.

Contact our Customer Service Department if your 

appliance needs repair. Our central Customer Service 

will be happy to supply you with details on a center close 

to you.
E-Nr. and FD (serial) number:
When you contact our Customer Service, please have 

the E-Nr. (model number) and the FD (serial) number for 

your appliance available. You can find the identification 

plate with these numbers on the underside of the 

appliance and in the appliance booklet.
Questions? Please contact us. We look forward to 

hearing from you!

Fault

E:16

Door not closed properly.

Check to be sure no laundry is caught in the washer 

door. Close the door securely.

E:17

Water tap not turned on.

Turn on water tap.

Water supply hose kinked or 

pinched closed.

Eliminate the cause, replace the hose if damage.

Strainer in water supply hose 

clogged.

Clean the water inlet strainer. 
~ Cleaning the water inlet strainers; Page 26

Water pressure too low.

Eliminate the cause.

E:18

Too much detergent used or non-

HE detergent used.

Use less detergent for future loads. Only use HE deter-

gents. 
~ Your washing machine is intended for; Page 5

Pump is blocked (obstructed).

Clean the washer drain hose and/or the drain pipe.
May need to perform pump maintenance to clear 

blockage. 
~ Cleaning the drain pump; Page 27

Other displays

Turn off machine, wait 5 seconds and turn on again. If 

the display shows again, call customer service. 

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