Bosch 2400E User Manual

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13
Troubleshooting
6 720 606 990
B Double check all wire connections 
made under section 4.2 of the 
remote control manual. Pay close 
attention to the wire connecting the 
remote's PCB to the heater's main 
PCB.
3. Remote display shows "- -" only
B Verify the water heater's ON/OFF 
switch is turned to the ON (I) 
position. If the water heater's display 
is still blank, verify the heater is 
plugged into a live 120VAC/ 60Htz 
properly grounded outlet.
B Verify there is proper voltage to the 
water heater (120VAC/60Htz).
B Verify the remote is within the 
maximum distance from the water 
heater of 98 feet.
B Ensure that no other device in the 
area, such as a cordless phone, is 
operating on a frequency similar to 
the remote (915 MHz) and causing 
interference
4. Error code and “
” symbol 
will not clear from remote
B
Error codes cannot be reset by
using the remote. All errors must be
cleared by using the reset button
 on the water heater's main
control panel
• If an error code is generated immedi-
ately after the installation of the 
remote control transceiver PCB, 
ensure two large electrical connec-
tors (Fig. 4) on the main PCB are 
properly seated.
• Error code may not be resettable. 
Consult water heater's installation 
manual or www.boschhotwater for 
further troubleshooting on error 
codes.
i
Large amounts of metal 
or concrete in the 
structure may have a 
blocking effect on the 
remote's signal. This 
may alter the maximum 
distance allowable from 
the water heater.
B Move within direct 
line of sight of the 
water heater to see if 
signal will reconnect.
6720606990-0701_(Remote control).fm  Page 13  Tuesday, January 30, 2007  10:07 AM