Bosch Appliances Security Camera NBC-265-W User Manual

Page of 101
140 en | Troubleshooting
IP Camera 200 Series
AR18-10-B012 | v1.54 | 2011.08
Installation and Operation Manual
Bosch Security Systems
8
Troubleshooting
8.1
LED indicators
The camera has LEDs on the front and the rear panel that show 
the operating status and can indicate possible malfunctions.
Power LED
Does not light up: Camera is switched off.
Lights red: Startup in progress.
Lights green: Camera is switched on.
Flashes green: Video connection established.
Flashes red: Camera is faulty, for example, following failed 
firmware upload.
8.2
Resolving problems
The following table is intended to help identify the causes of 
malfunctions and correct them when possible.
8.3
Customer service
If a fault cannot be resolved, please contact your supplier or 
system integrator, or contact Bosch Security Systems 
Customer Service directly.
The Installer should write down all information regarding the 
unit so that it can be referenced for warranty or repair. The 
Malfunction
Possible causes
Solution
No image 
transmission to 
remote location.
Faulty cable connections. Check all cables, plugs, 
contacts and 
connections.
Check the iris setting.
No connection 
established, no 
image transmission.
The unit's configuration.
Check all configuration 
parameters.
Faulty installation.
Check all cables, plugs, 
contacts and 
connections.