Bosch NGM5064UC Owner's Manual
English 15
Data Plate
For handy reference, the serial tag information has been
affixed to the underside of the rough-in box, underneath the
cooktop.
affixed to the underside of the rough-in box, underneath the
cooktop.
How to Obtain Service or Parts
For authorized service or parts information, call the number
or write to the address listed inside the cover.
or write to the address listed inside the cover.
We want you to remain a satisfied customer. If a problem
comes up that cannot be resolved to your satisfaction
please let us know. Whether you write or call, please
provide us with the Model Number, FD Number (product's
unique identifier for customer service), and Date of Original
Purchase or Installation.
comes up that cannot be resolved to your satisfaction
please let us know. Whether you write or call, please
provide us with the Model Number, FD Number (product's
unique identifier for customer service), and Date of Original
Purchase or Installation.
STATEMENT OF LIMITED
PRODUCT WARRANTY
PRODUCT WARRANTY
What this Warranty Covers & Who it
Applies to
Applies to
The limited warranty provided by BSH Home Appliances
Bosch in this Statement of Limited Product Warranty
applies only to the Bosch appliance sold to you, the first
using purchaser, provided that the Product was purchased:
Bosch in this Statement of Limited Product Warranty
applies only to the Bosch appliance sold to you, the first
using purchaser, provided that the Product was purchased:
•
For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
has in fact at all times only been used for normal
household purposes.
•
New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial use.
returned model), and not for resale, or commercial use.
•
Within the United States or Canada, and has at all
times remained within the country of original purchase.
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best
way for Bosch to notify you in the unlikely event of a safety
notice or product recall.
necessary to effectuate warranty coverage, it is the best
way for Bosch to notify you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts
Bosch warrants that the Product is free from defects in
materials and workmanship for a period of twelve (12)
months from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be
stalled, tolled, extended, or suspended, for any reason
whatsoever.
materials and workmanship for a period of twelve (12)
months from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be
stalled, tolled, extended, or suspended, for any reason
whatsoever.
Repair/Replace as Your Exclusive
Remedy
Remedy
During this warranty period, Bosch or one of its authorized
service providers will repair your Product without charge to
you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in
materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then Bosch
will replace your Product (upgraded models may be
available to you, in Bosch's sole discretion, for an
additional charge). All removed parts and components shall
become the property of Bosch at its sole option. All
replaced and/or repaired parts shall assume the identity of
the original part for purposes of this warranty and this
warranty shall not be extended with respect to such parts.
Bosch's sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a Bosch-
authorized service provider during normal business hours.
For safety and property damage concerns, Bosch highly
recommends that you do not attempt to repair the Product
yourself, or use an un-authorized service provider; Bosch
will have no responsibility or liability for repairs or work
performed by a non-authorized service provider. If you
choose to have someone other than an authorized service
provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized
service providers will repair your Product without charge to
you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in
materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then Bosch
will replace your Product (upgraded models may be
available to you, in Bosch's sole discretion, for an
additional charge). All removed parts and components shall
become the property of Bosch at its sole option. All
replaced and/or repaired parts shall assume the identity of
the original part for purposes of this warranty and this
warranty shall not be extended with respect to such parts.
Bosch's sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a Bosch-
authorized service provider during normal business hours.
For safety and property damage concerns, Bosch highly
recommends that you do not attempt to repair the Product
yourself, or use an un-authorized service provider; Bosch
will have no responsibility or liability for repairs or work
performed by a non-authorized service provider. If you
choose to have someone other than an authorized service
provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized
Cooking results are not what was
expected
expected
•
The cooktop is not level.
•
Cooking pan does not fit the surface being used.
•
Cookware is not the type or size recommended.
Problem
Suggestion
Figure 12: Data Plate Location
Data Plate