LG BB4330A Owner's Manual

Page of 78
Troubleshooting
60
Trouble
shoo
ting
5
Network
Symptom 
Cause & Solution
BD-Live feature does not work.
 
y The connected USB storage may not have enough space. Connect 
the USB storage with at least 1GB free space.
 
y Ensure that the unit is correctly connected to the local area network 
and can access the internet (page 21).
 
y Your broadband speed may not fast enough to use the BD-Live 
features. Contact your Internet Service Provider (ISP) and increase the 
broadband speed is recommended.
 
y The [BD-LIVE connection] option in the [Settings] menu is set to 
[Prohibited]. Set the option to [Permitted].
Streaming video services (such 
as YouTube™, etc.) are often 
stopped or “buffer” during 
playback.
 
y Your broadband service speed may not be fast enough to stream 
video services. Contact your Internet Service Provider (ISP) and 
increase the broadband speed is recommended.
Media servers are not displayed 
on the device list.
 
y The firewall or anti-virus software on your media server is running. 
Turn off the firewall or anti-virus software running on your media 
server.
 
y The player is not connected to the local area network that your media 
server is connected.