Brother Server Version 0 ENG User Manual
83
Troubleshooting
7
I want to know the
necessary port number for
the security software
settings.
necessary port number for
the security software
settings.
wired/
wireless
wireless
The following port numbers are used for Brother network features:
Network printing
BRAdmin Light
1
Windows
®
only.
For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
software or ask the manufacturer.
I want to check my network devices are working properly.
Question
Interface Solution
Is your Brother machine,
access point/router or
network hub turned on?
access point/router or
network hub turned on?
wired/
wireless
wireless
Make sure you have confirmed all instructions in First check the following:
uu
uu
Where can I find my Brother
machine's network settings,
such as IP address?
machine's network settings,
such as IP address?
wired/
wireless
wireless
Print the Printer Settings Page or Network Configuration Report. See
Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or
Printing the Network Configuration Report (For HL-5470DW(T) and
HL-6180DW(T)) uu page 41.
Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or
Printing the Network Configuration Report (For HL-5470DW(T) and
HL-6180DW(T)) uu page 41.
How can I check the link
status of my Brother
machine?
status of my Brother
machine?
wired/
wireless
wireless
Print the Printer Settings Page or Network Configuration Report and check
that Ethernet Link Status or Wireless Link Status is Link OK. See
Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or
Printing the Network Configuration Report (For HL-5470DW(T) and
HL-6180DW(T)) uu page 41.
that Ethernet Link Status or Wireless Link Status is Link OK. See
Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or
Printing the Network Configuration Report (For HL-5470DW(T) and
HL-6180DW(T)) uu page 41.
If the Link Status shows Link DOWN or Failed To Associate, start over
again from the First check the following: uu page 78.
again from the First check the following: uu page 78.
Can you “ping” the Brother
machine from your
computer?
machine from your
computer?
wired/
wireless
wireless
Ping the Brother machine from your computer using the IP address or the
node name.
node name.
Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
to the same network as your computer.
Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
network as your computer.
(Windows
®
)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
the IP address and the Subnet Mask using the Network Connection
Repair Tool. in Is your Brother machine assigned with an available IP
address? uu page 80.
Repair Tool. in Is your Brother machine assigned with an available IP
address? uu page 80.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask in Is your Brother machine
assigned with an available IP address? uu page 80.
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask in Is your Brother machine
assigned with an available IP address? uu page 80.
I'm using security software. (continued)
Question
Interface Solution