Bose III User Manual

If you lose your remote, additional remotes are available 
from Bose

®

 Customer Service. For additional help in 

solving problems, contact Bose Customer Service. See 
the phone numbers listed inside the back cover.

System does not function

•

Make sure the power cord is fully plugged into an operating electrical outlet.

•

Unplug the power cord from the AC wall outlet for 10 seconds and then reconnect it; this will 
reset the system.

•

Tap the touch pad on the top of the system to see if the system turns on (page 9).

No sound

•

Turn the volume up.

•

Press 

•

Press 

 to listen to an external source connected to the AUX IN input.

•

Make sure the external source is turned on and the volume on the external source is turned up.

•

Disconnect headphones from the system (connecting headphones mutes the speakers).

Poor sound quality

•

If listening to an AM or FM source, try turning the Talk Radio mode on or off (page 10).

•

If listening to an AUX source, make sure you are using a stereo cable and that it is fully 
inserted.

•

If listening to a DIGITAL RADIO source, please refer to the proper antenna placement instruc-
tions on page 16.

Remote control is inconsis-
tent or does not work

•

Operate the remote control closer to the unit.

•

Check that the remote control battery is installed with positive (+) polarity facing up.

•

Replace the remote control battery.

•

Check for interference from fluorescent room lighting, sunlight, or dust or dirt on lens.

•

Try the unit in a different location.

AM reception is weak

•

Adjust the internal antenna by rotating the unit slightly one way and then the other.

•

Move the unit farther from a TV, refrigerator, halogen lamps, dimmer switches, or other elec-
tronic equipment that generates electrical noise.

•

If neither suggestion works, you may be in an area of weak AM signal coverage.

FM reception is weak

•

Extend the power cord as much as possible. The power cord acts as an FM antenna. See 
“Connecting to power” on page 6.

•

Try an external antenna. Call Bose

®

 Customer Service to order an external FM antenna.

I cannot receive one or more 
DIGITAL RADIO stations in my 
area

•

Extend the power cord as much as possible. The power cord acts as an antenna. See “Con-
necting to power” on page 6.

•

Connect the external antenna included with your system. See “Installing an external antenna 
for DIGITAL RADIO” on page 16.

•

Press and hold 

Mute to re-scan for available stations (page 12). Then press Preset 3.

•

Tune to check for previously missing stations.

I cannot access secondary 
services

•

If secondary services are available for the currently selected primary DAB station, the second-
ary service information is displayed after the primary DAB station information.

•

“UNAVAILABLE” is displayed 
when listening to DIGITAL 
RADIO

•

The broadcaster may have taken the primary DAB station you are tuned to off-air, or the signal 
strength has dropped to zero.

•

Wait until the station resumes broadcasting, or tune to a new station.

“OFF AIR” is displayed when 
listening to DIGITAL RADIO

•

The broadcaster may have taken the secondary service you are tuned to off-air, or the signal 
strength has dropped to zero. “OFF AIR” is displayed for 2 seconds, then the radio tunes to the 
primary DAB station.

•

If the radio does not tune to the primary DAB station, then that primary DAB station has gone 
off-air, or the signal strength has dropped to zero.

Display alternates between 
“LOW SIGNAL” and the sta-
tion name

•

You may have tuned to a primary DAB station or secondary service that has a low signal.

•

To increase signal strength, make sure the power cord is fully extended. See “Connecting to 
power” on page 6.

•

If straightening the power cord does not improve reception, connect an external antenna. See 
“Installing an external antenna for DIGITAL RADIO” on page 16.

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