Bose Car Amplifier SA-4 User Manual

®

If your network information has changed, or to connect your system to another 

network, you must add the new network information in the app and then connect 

the system.
1.  Launch the SoundTouch

™

 app.

2.  Click EXPLORE > SETTINGS > Systems.
3.  Select the system.
4.  Click CONNECT TO A WI-FI NETWORK.
5.  Follow the instructions on your computer. 

For more troubleshooting information, refer to the Help system in the  

SoundTouch

™

 app.

Cannot complete 

network setup

•  Make sure the SoundTouch

™

 wireless adapter is plugged into the 

BoseLink INPUT connector and the SA-4 amplifier is connected 

to AC (mains) power.

•  Ensure network name and password are correct.
•   Ensure network service is available and system and computer are 

on the same network.

•  Move system closer to wireless router or network access point.
•  Stop other audio or video streaming applications.
•  Close app, disconnect all cables, and restart setup process.

Cannot connect to 

network

•  If your network has changed or to connect your system to another 

network, see “Adding a Wi-Fi® network” on page 24.

•  Try connecting to the network using an Ethernet cable. 

Intermittent or  

no audio from 

SoundTouch™ 

•  Make sure the SoundTouch

™

 wireless adapter is plugged into the 

BoseLink INPUT connector.

•  Move the SoundTouch

™

 wireless adapter away from possible  

interference such as microwaves, cordless phones, metal cabinets, 

or other metal objects, etc.

•  Stop other audio or video streaming applications.
•  Ensure system is powered and connected to the same network as 

the computer.

•  Move system or audio source closer to wireless router or network 

access point.

•  Ensure system volume is not muted or too low.
•  Unplug the power cord; reconnect after one minute.

Cannot hear an  

AirPlay device

•  Ensure system and AirPlay device are connected to the same 

network.

•  Ensure AirPlay device is playing; increase its volume.
•  Ensure system is selected in the AirPlay menu of the device.
•  Move AirPlay device away from possible interference and closer to 

the wireless router or network access point.

Note:  Proximity of the AirPlay device to the system is not important, 

only to the wireless router or network access point.

Care and Maintenance