BlackBerry Research In Motion - Blackberry Tablet 2.0.1 User Manual

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Turn off the Accept Calls feature
Don't want to be interrupted by a video chat request? If you turn off the Accept Calls feature, you won't receive notifications 
of incoming video chat requests, but the notifications will still be recorded in your chat history. If you turn off the Accept 
Calls feature, the caller receives a message that you're unavailable. So you don't forget your status, 
  appears in the 
top-right side of the preview window when the Accept Calls feature is turned off.
1.
To turn off the Accept Calls feature, swipe down from the top frame.
2.
Set Accept Calls to Off.
Troubleshooting: Video chat
Issue
Possible cause or solution
I can't start a video chat
Verify that you are connected to a Wi-Fi network or try 
connecting to a different Wi-Fi network.
My video chat was dropped
The Wi-Fi signal may have dropped or was too weak. Try 
connecting to a different Wi-Fi network. You cannot switch 
Wi-Fi networks during a call.
I want to improve the video chat quality
You or the person you are having the video chat with may 
not have a sufficiently strong Wi-Fi signal. Try a different Wi­
-Fi network with a stronger connectionWi-Fi or move closer 
to the wireless access point.
User Guide
Video chat
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