West Bend AG028PLV Owner's Manual

English-20

Check your problem by using the chart below and try the solutions for each problem. If the

microwave oven still does not work properly, contact the nearest authorized service center.

TROUBLE

POSSIBLE CAUSE

POSSIBLE REMEDY

Oven will not start

a. Electrical cord for oven is 

not plugged in.

b. Door is open.

c. Wrong operation is set or

not confirmed.

a. Plug into the outlet.

b.Close the door and try again.

c.Press"Start/+30Sec./Confirm" 

or check instructions.

Arcing or sparking

a. Materials to be avoided in

microwave oven were used.

b. The oven is operated when

empty.

c. Spilled food remains in the

cavity.

a. Use microwave-safe 

cookware only.

b.Do not operate with oven empty.

c. Clean cavity with wet towel.

Unevenly cooked 

foods

a. Materials to be avoided in

microwave oven were used.

b. Food is not defrosted

completely.

c. Cooking time, power level

is not suitable.

d. Food is not turned or stirred.

a. Use microwave-safe

cookware only.

b. Completely defrost food.

c. Use correct cooking time,

power level.

d. Turn or stir food.

Overcooked foods

Cooking time, power level is

not suitable.

Use correct cooking time,

power level.

Undercooked foods

a. Materials to be avoided in

microwave oven were used.

b. Food is not defrosted

completely.

c. Oven ventilation ports are

restricted.

d. Cooking time, power level is

not suitable.

a. Use microwave-safe

cookware only.

b. Completely defrost food.

c.Check to see that  

oven ventilation ports are 

not restricted.

d. Use correct cooking time,

power level.

Improper defrosting

a. Materials to be avoided in

microwave oven were used.

b. Cooking time, power level is

not suitable.

c. Food is not turned or stirred.

a. Use microwave-safe

cookware only.

b. Use correct cooking time,

power level.

c. Turn or stir food.