Whirlpool Signature SAWB600HQ0 User Manual

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9
TROUBLESHOOTING
First try the solutions suggested here and 
possibly avoid the cost of a service call...
Washer won’t fill, rinse or agitate
Check the following:
Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined 
up with a cycle? Turn the Cycle Control knob to the right 
slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Does the water level seem too low, or the washer 
appears to not fill completely?
The top of the agitator is much higher than the highest 
water level. This creates a perception that the washer is 
not filling completely. This is normal.
Washer stops
Check the following:
Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined 
up with a cycle? Turn the Cycle Control knob to the right 
slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Is there power at the plug?
Check electrical source or call electrician.
Has a fuse blown or is the circuit breaker open?
If problem continues, call electrician.
Are you using an extension cord?
Do not use an extension cord.
Is the washer in a normal pause in the Permanent 
Press (or Hand Washables) cycle?
The washer pauses for about 2 minutes in the 
Permanent Press cycleAllow the cycle to continue.
The Hand Washables cycle features periods of agitation 
and soak. 
Is the machine overloaded?
Wash smaller loads.
Washer won’t drain or spin
Is the drain hose clogged, or the end of the drain 
hose more than 72 inches (183 cm) above the floor?
See the Installation Instructions for proper installation of 
drain hose.
Is the lid open?
The lid must be closed during operation. 
Is there excessive sudsing?
Always measure detergent. Follow manufacturer’s 
directions. If you have very soft water, you might need to 
use less detergent. 
Is your voltage low?
Check electrical source or call electrician. Do not use an 
extension cord. 
Washer continues to fill or drain, or the cycle 
seems stuck
Is the top of drain hose lower than the water level in 
washer?
The top of the hose must be higher than the water level 
in the washer for proper operation. See the Installation 
Instructions.
Does the drain hose fit too tightly in the standpipe, 
or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not 
seal the drain hose with tape. The hose needs an air 
gap. See Installation Instructions.
Washer makes noise
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be 
properly installed and the nuts tightened. Reset the rear 
leveling legs (if needed). See the Installation 
Instructions. 
Did you completely remove the yellow shipping 
strap with cotter pins?
See the Installation Instructions. 
Are the gears engaging after the drain and before 
spin, or is the upper part of agitator clicking during 
wash?
These are normal washer noises.