Sling Media Router SB260-100 User Manual

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Slingbox User Guide
Troubleshooting remote viewing setup
To view your Slingbox remotely (outside of your home network) you need to open a port on your router. During the Setup Wizard, if you selected “Fully-Automatic 
UPnP” mode, the software attempts to open a port on your router automatically. If you were unable to use Automatic mode or you selected Manual mode, you must 
open a port on your home router prior to activating remote viewing. Read below for troubleshooting tips.
The final step of the Setup Wizard is a test that verifies remote viewing is properly config-
ured. If this test fails, you can:
• Try again using the current router settings. This is the best first step to solve the prob-
lem. Occasionally the Setup Wizard does not receive confirmation from the Slingbox 
Finder in sufficient time to complete the test (possibly due to Internet traffic, local net-
work congestion, or certain router makes/models). Before making any changes, you 
should Try Again once.
• Change your router settings. While configuring your router for port forwarding, it is 
possible a typo or other minor mistake was made. Click Change Network/Router Set-
tings to double-check the Slingbox settings and confirm your router is properly config-
• Disable remote viewing. If you want to enjoy your Slingbox within the home and con-
figure remote viewing later, simply click Disable Remote Viewing. You can then use 
your Slingbox with any locally connected PCs, and change the network settings to 
enable remote viewing at a later time.
Note: Remote viewing may fail even if Automatic UPnP was successful during 
the Setup Wizard. If the Network light on the front of the Slingbox is blinking,
the Slingbox does not have a valid IP address from your router. Remote and local
viewing will not work in this case. Refer to the solutions below to fix the problem.