Philips HEARTSTART XLT M3500B User Manual

System Messages

12-2

Troubleshooting

System messages remain on the display until the specified action is taken or 
no longer relevant. Each message is accompanied by a three second beep to 
alert you. Table 12-1 lists system messages.

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The pads cable is not properly attached to 
the device.

Check the cable connection.

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The configuration is reset to the default 
settings.

z

Reconfigure the HeartStart XLT. 

z

If the message persists, call for ser-
vice.

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The PC card is not in use because it is 
full, incompatible, absent, or inserted 
after the HeartStart XLT was turned on. 

If possible, turn the HeartStart XLT off 
for more than 2 minutes, insert an empty, 
compatible Data Card, and turn the device 
on.

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The ECG data acquisition system failed 
and data is unavailable from the 3- or 5-
lead monitoring electrodes.

Remove the device from active use and 
call for service. 

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The battery has sufficient capacity 
remaining to provide only about ten min-
utes of monitoring time and six shocks 
before the HeartStart XLT shuts off.

Replace the battery with a fully charged 
battery.

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z

The monitoring electrodes are not 
applied.

z

The monitoring electrodes are not 
making proper contact with the 
patient.

z

The monitoring cable is not con-
nected.

z

Check the monitoring electrodes are 
properly applied.

z

Check the monitoring cable is prop-
erly connected.