Hotpoint HSS25ASHSS Manual

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Problem 
Possible Causes 
What To Do
Ice cubes have 
Ice storage bin needs cleaning. 
• Empty and wash bin. Discard old cubes.
odor/taste
 
Food transmitting odor/taste  
• Wrap foods well. 
 
to ice cubes.
 
Interior of refrigerator  
• See Care and cleaning. 
 needs 
cleaning.
Small or hollow cubes  
Water filter clogged. 
• Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing 
Door left open. 
• Check to see if package is holding door open.
 
Temperature control not set  
• See About the controls. 
 cold 
enough.
Frequest ‘buzzing sound”  Icemaker power switch is in the 1   • Set the power switch to the 0 (off) position. Keeping it in 
warm (on some models) 
(on) position, but the water supply    the 1 (on) position will damage the water valve. 
 
to the refrigerator has not been 
 connected. 
Orange glow in
 
Defrost heater is on. 
• This is normal. 
the freezer
Cube dispenser does not 
Icemaker turned off or  
• Turn on icemaker or water supply. 
work (on some models) 
water supply turned off. 
 
 
Ice cubes are frozen to 
• Remove cubes. 
 
icemaker feeler arm. 
 
 
An item is blocking or has fallen  • Remove any item that might be blocking, or has fallen  
 
into the ice chute inside the top     into, the chute. 
 
door bin of the freezer. 
   
 
Irregular ice clumps in 
• Break up with fingertip pressure and discard  
 storage 
container. 
 
remaining clumps.
 
 
 Freezer may be too warm. Adjust the freezer control  
 
 
  to a colder setting, one position at a time, until clumps  
 
 
  do not form.
 Dispenser 
is 
LOCKED. • 
Press and hold the LOCK pad for 3 seconds.
Water has poor taste/odor  Water dispenser has not been  
• Dispense water until all water in system is replenished. 
(on some models) 
used for a long time.
Water in first glass is  
Normal when refrigerator  
• Wait 24 hours for the refrigerator to completely 
warm (on some models) 
is first installed. 
  cool down.
 
Water dispenser has not been  
• Dispense water until all water in system is replenished. 
 
used for a long time.
 
Water system has been drained.  • Allow several hours for replenished supply to chill.
Water dispenser does  
Water supply line turned  
• See Installing the water line. 
not work (on some models)  off or not connected. 
 
 
Water filter clogged. 
• Replace filter cartridge or remove filter and install plug.
 
Air may be trapped in the  
• Press the dispenser arm for at least two minutes. 
 water 
system.
 Dispenser 
is 
LOCKED. • 
Press and hold the LOCK pad for 3 seconds.
Water spurting from 
Newly-installed filter cartridge. 
• Run water from the dispenser for 3 minutes (about 
dispenser (on some models)   
  one and a half gallons).
Water is not dispensed 
Water in reservoir is 
• Call for service. 
(on some models) but  
frozen.
icemaker is working
 
Refrigerator control setting  
• Set to a warmer setting. 
 
is too cold.
Before you call for service…