Hitachi HCX5000I User Manual

C

HAPTER

 2: A

DDITIONAL

 O

PERATIONS

D

ISPLAYING

 

AND

 P

ROVIDING

 

A

 VIP 

WAKEUP

HCXTD840, Issue 1, July 2001

2-43

If you work in a hotel/motel environment, your SelecSet 
500A attendant console may be equipped with a VIP 
wakeup programmable option key. This key lets you 
provide VIP guests with preferential wake-up service.

When a wake-up call for a VIP guest is to occur, the 
telephone system sends a burst ring to the VIP wake-up 
key on your console, if the phone is not already ringing, 
alerting you to a personalized wake-up call. 

To provide a guest with a VIP wakeup, follow these steps:

You hear a burst of ringing at your VIP programmable 
option key and the associated lamp flashes. Press 
<DSPL> and then <VIP> to display the room number, 
name, and language preference of the first VIP guest 
in the queue and the total number of VIP wakeups in 
the queue. 

Check the language indicator at the bottom right of 
your display to see if you need to speak to the guest in 
another language. 

Press the <VIP> key. The system automatically places 
a call to the VIP guest’s room while indicating the 
guest’s room number, name and language preference 
on the display based on how your telephone system is 
set up to display language preference as shown in the 
following display.