Hitachi HCX5000I User Manual
C
OVERAGE
S
ELEC
S
ET
500A U
SER
G
UIDE
2-8
HCXTD840, Issue 1, July 2001
Coverage
About
coverage
coverage
Coverage enables users to redirect calls that come to their
stations. Depending on the type of coverage used, calls can
be redirected automatically or only when the called station
is busy or does not answer.
stations. Depending on the type of coverage used, calls can
be redirected automatically or only when the called station
is busy or does not answer.
Controlling
cover busy/no
answer for
outside calls to
inside numbers
cover busy/no
answer for
outside calls to
inside numbers
You can control the cover busy/no answer setting for calls
from outside the facility through your attendant console.
However, the covering point registered from the attendant
can only be an inside number. All other types of coverage
(including cover busy/no answer for outside calls to an
outside number) are programmed at the user's station.
from outside the facility through your attendant console.
However, the covering point registered from the attendant
can only be an inside number. All other types of coverage
(including cover busy/no answer for outside calls to an
outside number) are programmed at the user's station.
Cover busy/no answer for outside calls to inside numbers
can be registered from stations or your Selec500A. Neither
station nor attendant registration has priority. Therefore,
the most recently registered coverage is in effect,
regardless of whether it was registered from the station or
your console.
can be registered from stations or your Selec500A. Neither
station nor attendant registration has priority. Therefore,
the most recently registered coverage is in effect,
regardless of whether it was registered from the station or
your console.