Clearplay CLEAR PLAY CP-427-USB User Manual

- 28 -

Q.  If the movie blocking is set below r, will the player 

allow me to watch an r rated movie?

a.  yes, you can enter your password to override 

movie blocking, or if you load a clearplay filter, it 

will allow you to watch a movie that is above your 

current movie blocking setting.

Q.  why did the player allow me to watch my rated 

r movie without a password when I had movie 

blocking set?

a.  movie blocking checks the DVD authoring to 

block a movie based on the DVD rating. If the DVD 

manufacturer did not author a rating on the DVD, 

it may not be blocked by your movie blocking 

settings.

Q.  Do I have to create a password to use clearplay?
a.  no, you can use clearplay without creating a 

password. however, it is recommended that you 

set a password to protect your settings.

Q.  Do I have to have a clearplay filter loaded in the 

player in order to watch a movie with clearplay?

a.  yes, a clearplay filter for the inserted DVD is 

required to watch a movie with clearplay. a filter is 

not required to watch a DVD movie with clearplay 

turned off, or normal play selected.

Q.  will the clearplay DVD player filter any content out 

of DVD movies if I don’t have a filter?

a.  no, you must have a clearplay filter for the title 

that you want to watch with clearplay filtering.

Q.  If I have clearplay on, can I still watch a movie 

without clearplay?

a.  yes, if clearplay is on in the parental menu, each 

time you insert a DVD, you will have the option 

to watch the movie with clearplay or without 

clearplay (“normal play”).

Q.   what are the parental advisories on the filter?
a.  clearplay provides you with additional information 

to help you decide if a movie is appropriate for 

your home. the parental advisories listed are 

themes that you might want to be aware of before 

watching a movie, including specific content that 

might not be filtered, even with a clearplay filter  

loaded. (see page 24)

Q.  when I insert the cD or usb flash drive it says that 

the DVD player memory is full.

a.  If the DVD player memory is full, you will need 

to delete some filters from the player memory 

before you can add new filters. see page 23 for 

information on Viewing/Deleting clearplay filters. 

Q.  where can I find out what clearplay filters are 

available?

a.  clearplay filters are available for most popular 

movies. you can look online at www.clearplay.com 

to see what filters are currently available.

Q.  how can I know if clearplay is on when I’m 

watching a DVD movie?

a.  If clearplay is on in the parental control menu, 

at the beginning of the DVD movie, it will say 

clearplay filtering on at the top of the screen. you 

can see this message at any time during playback 

by pressing the Info button on the remote control.

Q.  how many clearplay filters can my DVD player 

hold?

a.  each filter is a different size. In the parental control 

menu, you can see how much free space there is 

available for adding new filters. your clearplay 

DVD player can hold approximately 300 filters at 

one time, but your clearplay filterstik™ can hold 

thousands of filters.

Q.  can I leave my filterstik™ in the player to access 

filters?

a.  yes, if the filterstik™ or other flash memory card 

is in the player, each time you insert a DVD it will 

automatically load the correct filter from the 

filterstik™.

Q.  I have the filter for the DVD movie, but when I 

insert the DVD it says there is no filter loaded.

a.  make sure you have added the latest version of 

the filter for your DVD movie to your DVD player. 

you can press browse from the main player menu 

to see what filters are loaded on your filterstik™. 

to see which clearplay filters are currently loaded 

onto the player, see page 23 for Viewing/Deleting 

clearplay filter. If the filter is not listed in this 

menu, get the latest filter from clearplay web site 

and add it to the player. often new versions of 

DVD movies are released. we continually update 

our web site with the latest DVD releases.

Q.  I am watching a movie with clearplay, but it is not 

filtering content.

a.  try deleting the filter from the player, then 

re-downloading the filter from clearplay. If you 

continue to have trouble with clearplay filtering, 

contact clearplay customer support at (888) 425-

3270.