CLEAR KB-702GM User Manual

W A R R A N T Y                                                    

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LIMITED WARRANTY

Vitec Group Communications (VGC) warrants that at the time of purchase, the 
equipment supplied complies with any specification in the order confirmation 
when used under normal conditions, and is free from defects in workmanship 
and materials during the warranty period.

During the warranty period VGC, or any service company authorized by VGC, 
will in a commercially reasonable time remedy defects in materials, design, and 
workmanship free of charge by repairing, or should VGC in its discretion deem it 
necessary, replacing the product in accordance with this limited warranty. In no 
event will VGC be responsible for incidental, consequential, or special loss or 
damage, however caused.

The product may consist of several parts, each covered by a different warranty 
period. The warranty periods are: 

• Cables, accessories, components, and consumable items have a limited 

warranty of 90 days.

• Headsets, handsets, microphones, and spare parts have a limited warranty of 

one year.

• UHF wireless IFB products have a limited warranty of one year.

• UHF wireless intercom systems have a limited warranty of three years.

• All other Clear-Com and Drake brand systems and products, including 

beltpacks, have a limited warranty of two years.

The warranty starts at the time of the product’s original purchase. The warranty 
start date for contracts which include installation and commissioning will 
commence from the earlier of date of the Site Acceptance Test or three months 
from purchase.

To ensure complete and timely support to its customers, VGC’s User Support 
Center is staffed by qualified technical personnel. Telephone and email technical 
support is offered worldwide by the User Support Center.

The User Support Center is available to VGC’s customers during the full course 
of their warranty period. Telephone support during the warranty period will be 
offered at no charge between 09:00 and 17:00 according to the customer’s local 
time zone.

In addition, for customers who purchase an Extended Warranty or Service 
Contract, 24-hour customer support is offered immediately upon purchase of