Fairchild Co Security Camera CAM CCD-2KLV.TDI User Manual

 
 

 

 

When troubleshooting, you want to start the process with the obvious components 
contained within your system: 
 
•  Computer system: hardware & software 

•  Is the frame grabber plugged into the correct slot on the mother board? 

•  Are all electrical connections secure? 

•  Check to make sure that your light source is fully functional 

•  Make sure that the pin configurations for all of your cables are correct 

•  Make sure you have selected the correct lense for your camera 
 

 

 

In the Camera Control GUI, to verify that the camera returns preset data.  Typical Gain 
Values are 

≈ 400 while typical offset values are ≈64. Values such as 2047 indicate the 

camera is not communicating properly and the I/O cable connections (or wiring) is suspect. 

 

 

 

Before you call for support, be sure to make a note of the camera settings and the frame 
grabber settings you are using.  You should also have saved captured live images.  
Customer Support will frequently request that you e-mail copies of these captured images.  
See Section 7. 
 

Double check the pin outs of your cable.  Make sure that the connections to the back of the 
camera and to your PC are secure. 
 

Power Supply Voltage 
Make sure and measure that you have 12.0 volts at the camera connector. 

 

Check your power supply voltage output(s).  Check also the noise and ripple specification 
of your power supply and measure both at the power supply output. 

Fairchild Imaging • CAM/CCD-2KLV.TDI & CAM/CCD-4KLV.TDI Line Scan Camera User’s  Manual • Rev 073004 • 32 of 38