Sony Emma User Manual
Emma User Guide
2
Getting Started with
Emma
Emma is a Sony Mobile application used for updating, customizing and activating
phones and accessories. These operations are performed in services that are run in
Emma.
There are two different start modes for phones and accessories:
There are two different start modes for phones and accessories:
•
Flash mode - this is used when "flashing" i.e. updating or customizing a phone
and for activation of some phone models. To set a USB phone in flash mode
you power it off and then press and hold the C-button while you connect the
phone to the USB cable.
•
Phone mode - this is used when activating some phone models. The phone is
usually powered on before you connect it to the USB cable.
For more specific instructions please see the phone/accessory documentation.
You connect the phone or accessory to your computer through different types of
You connect the phone or accessory to your computer through different types of
connectors (USB cable) depending on the phone model and working environment.
You need a user name and password to be able to use the application.
Prerequisites
Administrator
You must be administrator on your computer to be able to install and run Emma.
Operating Systems
The following operating systems are supported by Emma:
•
Windows XP (Service Pack 2 or later)
•
Windows Vista
•
Windows 7
•
Windows 8
Other Hardware
Required hardware for using Emma: