Siemens HICOM 300 User Manual
14
Call Transfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
- press
✔
✔
✔
✔
✔
key to confirm
Consultation
option
- dial required extension
- announce the call and replace handset
- announce the call and replace handset
Transfer to a Free Extension (Call not Announced)
- press
✔
✔
✔
✔
✔
key to confirm
Consultation
option
- dial required extension
- replace handset when ring tone is heard
- the call has now been transferred
- replace handset when ring tone is heard
- the call has now been transferred
Transfer to a Busy Extension
- press
✔
✔
✔
✔
✔
key to confirm
Consultation
option
- dial required extension
- replace handset when busy tone is heard
- the call has now been transferred to the busy extension.
- replace handset when busy tone is heard
- the call has now been transferred to the busy extension.
If the busy extension terminates the call within a predetermined time, the
transferred call will ring the extension.
transferred call will ring the extension.
Transfer Using the Dial Keys
- press the required Dial (DSS) key
- announce the call when the extension answers
- replace handset
- announce the call when the extension answers
- replace handset
Return to Caller
If no reply or busy tone is received, you may return to the caller without
attempting to transfer the call.
attempting to transfer the call.
- scroll to
Return to held call?
option
- press
✔
✔
✔
✔
✔
key to confirm
Return to held call?
option
- you are reconnected to the caller